ZedMobile launches as the fourth mobile network of Zambia and successfully launches its core business and omni-channels with mature and modern digital platform Veris Cloud BSS

Customer Overview

ZedMobile is Zambia's fourth mobile network operator, dedicated to providing high-quality services and driving the nation's digital advancement.

Challenge

With a strategic vision that echoes the government's push for innovation and digitization, ZedMobile is committed to sustainable development through its mobile network operations. The company has set an ambitious target to extend its coverage to 82% of Zambia's population by the end of 2024, ensuring that the digital revolution reaches every corner of the country.

Our Solution

We worked together with ZedMobile with its mature and modern digital platform - Veris Cloud BSS and our extensive experience in the telecommunications industry, help ZedMobile launched the Mobile business in 3 months.

1. Setup the Turn-key Mobile Service Operation system with Veris Cloud BSS which includes Customer Care, Convergent Charging Engine and Revenue Management and connected to the Network to support the End 2 End Mobile business process

2. Manage the omni-channels of ZedMobile with our digital and modern Dealer management, which includes Dealer Portal, Dealer APP to enable the business model in the Africa market

3. Provide the flexible and powerful Unified Product Catalog to configure and manage the attractive promotion to the market with low Time to Market

Outcome

• Help ZedMobile launched the mobile business in 3 months

• Help ZED Mobile hit 250,000 subscribers in the middle of November after its successful launch in the middle of August in 3 months